Privacy Policy for Royal Hills
Effective Date: [11/10/2024]
Royal Hills (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and users. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data. By using our services, including our mobile app available on the Google Play Store, you agree to the collection and use of your personal information in accordance with this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
1.1 Personal Information
When you use our app or interact with our services, we may collect personal information such as:
- Name
- Email address
- Phone number
- Home or business address
- Location data (with your permission)
1.2 Usage Information
We automatically collect information about how you interact with our app and services, including:
- Device information (e.g., model, operating system, unique device identifiers)
- IP address
- App usage data (e.g., pages visited, actions taken)
1.3 Location Data
With your explicit consent, we may collect and use precise geolocation data to provide location-based services such as property search or navigation to nearby properties. You can manage your location preferences in the app settings.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services, including app functionality and customer support.
- To process transactions, inquiries, or requests related to properties or services.
- To send you updates, notifications, or marketing communications (with your consent).
- To personalize your experience based on your interactions with the app.
- To analyze usage patterns and improve our app performance and user experience.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service providers: Third-party vendors who assist us in operating the app, processing payments, or providing customer support.
- Legal compliance: If required by law, we may disclose your information to authorities in response to legal requests or to protect our rights.
- Business transfers: If Royal Hills is involved in a merger, acquisition, or asset sale, your information may be transferred.
4. Data Security
We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
You have the right to:
- Access and update your personal information.
- Request the deletion of your personal data, subject to legal obligations.
- Withdraw consent for marketing communications or location data collection.
To exercise these rights, please contact us at [Insert Contact Information].
6. Children’s Privacy
Our app is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal data from a child without verified parental consent, we will take steps to delete that information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Royal Hills
Email: info@royalhillseg.com
Phone: +201009005833
Address: Waslet Dashour ,Madkhal Zayed 4 ,Shiekh Zayed City